Cancellations & Refunds
10% deposit is required to confirm your booking and final payment is due 60 days before arrival.
Cancelation 60 days+ before arrival: Full refund.
Cancelation 59 – 30 days before arrival: 100% transferable* (not refundable).
Cancelation 29 days or less before arrival: No refund, not transferable.
No refund will be given for events beyond our control, such as non-arrival, unused services or nights, itinerary changes, temporary lodge closure or unavailability due to staff or guest covid-19 isolation, or additional expenses incurred as a result of airline or weather disruption. Therefore, we strongly recommend that you have comprehensive travel insurance when travelling to Christmas Island to cover contingencies.
As we are no longer in a State of Emergency in the Indian Ocean Territories due to COVID-19, no special COVID-19 booking terms and conditions apply.
General Booking Terms
Booking for more than 3 guests requires booking both eco-chalets, even if all staying together. Kids are charged full adult price and must be included in total number of guests. If you are booking with kids who are 5 years old or younger, you can still stay at Swell Lodge, however to prevent annoyance to other guests, we require that you book both eco-chalets so you have the whole lodge to yourself. See our FAQ for more information.
Booking for crab migration?
Just so you know… Christmas Island is full of red crabs, every day of every year. While more prolific in the wet season, even during the dry season you will still see plenty of them, so you don’t have to come ‘during crab migration’ just to see our famous crabs. While a spectacular event to witness, it is hard to predict when the migration will occur (sometime between October and January, lasting for about 6 weeks), and there are drawbacks like road closures, rain etc which may effect your stay during this time. Read our ‘Booking during Red Crab migration‘ sheet for more info.
“Life is too short to miss Swell Lodge. Falling asleep with the stars and the ocean, delicious meals, amazing tours and knowledgeable staff made it beyond brilliant. Our souls are richer for our visit to Christmas Island.”
“So much more than a once in a lifetime destination. Exceptional service, amazing cuisine, guided walks from rainforest to beaches and magnificent birdlife. 5 Stars to the entire Swell Lodge team. Thank you!”
“We’ve enjoyed everything about this unique remote paradise: the lodge & view; the creative cuisine; the fabulous snorkelling; the wildlife; the expert, personable guides. It has been excellent!”
“The attention to detail and quality of every aspect of our week was exceptional and gave us the best experience of this Australian treasure imaginable. Words cannot truly give justice to this experience!”
“One of the most beautiful places I have ever stayed. Unforgettable! Thank you!”
“Sitting on the deck watching the sun set over the ocean we felt like we were the only people on the planet! We are so fortunate to have experienced the magic of Swell Lodge. We’ll be back!”